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Welcome For Every Guest

Our space welcomes all through elevator access to our 19th-floor location. Wide pathways connect our four zones, accommodating mobility devices throughout.

We believe good times should be available to everyone. Staff members stand ready to assist with seating arrangements or special needs, and service animals are always welcome. Call ahead with specific questions—we want your visit to be comfortable and worry-free.

  • Restaurant Accessibility
    • Hearing & Visually Accessible Fire Alarms
    • Entry to Service Animals
    • Accessible Parking Spots
    • Main Entrance Accessible without Stairs
    • Low-height, Sturdy Railings accompanying the ramp(s)
    • Accessible Landings
    • Alternative Accessible Entrance(s) without Stairs
    • Clear, Wide Opening on Doorway(s)
    • Doorway Threshold Height Less than 3/4th of an inch
    • Carpet Pile Less than 1/2 inch High
    • Carpet Edges Proofed for Tripping Hazards
    • Aisles with a Minimum 36" Gap between Fixed Seating
    • Wheelchair-accessible Seating Distributed throughout Dining Area
    • Accessible Table Tops with a Height of 28"-34"
    • Food Ordering or Pickup Counters Less than 36" High
    • Accessible Public Restrooms
    • Signs Directing to the Nearest Accessible Restrooms
    • Accessible Visual Cues to Identify Restrooms
    • Restroom Doors Operable with Minimal Force
    • Adequate Door Space for Wheelchair Maneuvers
    • Minimum 36-inch Wide Path to All Fixtures
    • Accessible Stall Doors Operable from Both Sides
    • Wheelchair-accessible Restroom Stalls
    • Grab Bars near the Stall Toilet
    • Toilet Seat(s) between 17" and 19" High
    • Minimum 30" Wide x 48" Deep, Clear Space in front of Sink
    • Sink Rim Height Less than 34"
    • Minimum 29" Space from Floor to the Sink Bottom
    • Accessible Sink Faucets, Soap Dispensers, and Hand-dryers
    • Restroom Mirror Reflection below 48" from the Ground
  • Website Accessibility

    Accessibility Statement for Merchant and Trade

    Date: 11/25/2025
    This is an accessibility statement from Merchant and Trade

    Measures to support accessibility

    Merchant and Trade takes the following measures to ensure accessibility of Merchant and Trade:
    • Employ formal accessibility quality assurance methods.

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Merchant and Trade is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

    Feedback

    We welcome your feedback on the accessibility of Merchant and Trade. Please let us know if you encounter accessibility barriers on Merchant and Trade:
    • Phone: 704.445.2550
    • Business Address: 303 Chruch Street, Charlotte, North Carolina 28202

    Compatibility with browsers and assistive technology

    Merchant and Trade is designed to be compatible with the following assistive technologies:
    Merchant and Trade is not compatible with:
    • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
    • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

    Technical specifications

    Accessibility of Merchant and Trade relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
    • HTML
    • CSS
    • JavaScript
    These technologies are relied upon for conformance with the accessibility standards used.

    Limitations and alternatives

    Despite our best efforts to ensure accessibility of Merchant and Trade, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

    Assessment approach

    This website was assessed for accessibility by the following approaches:
    • Self-evaluation at site launch
    • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 05/07/2026; 04/04/2026; 03/05/2026; 11/26/2025

    Date

    This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.